Shipping policy
Shipping Policy
Thank you for shopping with us! Below you’ll find important information about our shipping process.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). After your order is processed, it will be shipped out as soon as possible.
Shipping Times
Because we work with global suppliers, shipping times may vary depending on your location:
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United States: 7–15 business days
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Canada, Europe: 8–18 business days
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Australia : 10–20 business days
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Rest of the World: 10–25 business days
Please note that these are estimated delivery times and may vary due to customs, holidays, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout. We may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow a few days for tracking information to update.
Multiple Packages
In some cases, your order may be shipped in multiple packages if items are sourced from different suppliers.
Customs, Duties & Taxes
We are not responsible for any customs fees, duties, or taxes that may be applied by your country. These charges are the responsibility of the customer.
Delays
While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs processing, or other factors beyond our control.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed to be delivered to the address provided. Please ensure your shipping information is accurate.
Incorrect Address
If you provide an incorrect shipping address, please contact us as soon as possible. We cannot guarantee changes once the order has been processed.
If you have any questions about your order, feel free to contact our support team.
Thank you for your business!